Gigabyte gives a return and change service for 2 of its energy provide items (PSUs) after the merchandise have been complained that the merchandise have “exploded” or failed. Energy provide reviewer Aristeidis Bitziopoulos and Avid gamers Nexus each discovered that Gigabyte’s GP-P850GM and GP-P750GM fashions may fail catastrophically, with some sparking and others arriving lifeless. These fashions have been the topic of many unfavourable opinions on Newegg and had been beforehand a part of a obligatory bundle of RTX 30 collection playing cards.
After Gamer’s Nexus had examined the 2 energy provides for months, it discovered a surprisingly excessive error fee. Of the facility provides that Avid gamers Nexus obtained or bought from YouTube viewers, 50 % of the GP-P750GM failed. Avid gamers Nexus even managed to fry a Gigabyte RTX 3080 card throughout its take a look at, though it is not clear whether or not that is instantly associated to the facility provide failure or not.
Gigabyte responded to the outcomes (found by Kotaku) but additionally expressed doubts about them. “We’ve got acquired considerations from a 3rd social gathering about potential points with triggering the GP-P850GM and GP-P750GM at excessive wattages when examined over an prolonged time period with DC digital load tools that’s repeatedly near the 120-150 % OPP. The set off level is, “says a Gigabyte spokesman. “This quantity of superior testing may considerably shorten the lifetime of the product and parts of the GP-P850GM and GP-P750GM.”
The Overload Safety Journey Level (OPP) is an influence provide safety that prompts while you draw extra present from an influence provide than its rated capability. Gigabyte claims reviewers have “repeatedly” pushed the load for “extended periods of time,” however Avid gamers Nexus responded in a video titled “Gigabyte Dangerously Twists the Truth About Exploding Power Supplies”. Avid gamers Nexus claims that it solely triggered the OPP on every PSU as soon as throughout its take a look at and that that should not be sufficient to trigger a PSU to fail.
Gigabyte is now adjusting the OPP set off level for each the GP-P850GM and the GP-P750GM, with the 850 W mannequin now working with a most of 1050 W as a substitute of the earlier 1300 W restrict. The 750W mannequin has additionally been decreased to a most OPP set off restrict of 925 watts, a lot lower than the earlier 1125W restrict. Gigabyte additionally gives a return and change service for the GP-P850GM and GP-P750GM, particulars will be discovered on the Gigabyte web site.
It took Gigabyte greater than six months to answer a number of experiences of bugs and unhealthy opinions on Newegg. The response just isn’t trying good for Gigabyte, which may have issued a recall and labored carefully with educated reviewers relatively than doubting their findings. The issues got here to gentle when the facility provides in Newegg bundle gives had been used for the RTX 30 collection playing cards. ”